First time here? Start with these 7 steps
From payment to your books, at a glance
- 1📖
Check out the product
On the product page, take a look at what's inside, who it's for, and the price and contents. Read the reviews tab too, to hear from people who bought it before you.
💡 TIP Be sure to read the refund policy at the bottom of the product page. - 2🔐
Sign up or log in
You can sign up with your email, or with a single tap of the Kakao button. If you sign up by email, we'll send a confirmation email to that address.
💡 TIP Kakao is the fastest way in. Your name, email and phone number are filled in for you. - 3💳
Pay
Choose how you'd like to pay: credit or debit card, bank transfer, Kakao Pay, Toss Pay and more. Toss Payments handles the payment window securely, and your card details are never stored on our servers.
💡 TIP If you need a cash receipt, enter your phone number on the payment screen. - 4📥
Download the books and bonuses
Once your payment is confirmed, you go straight to the download page. The main books (a 3-book bundle) and the bonuses (workbook + materials) come as separate ZIP files. Each PDF carries a faint watermark with the buyer's name and email.
💡 TIP On your phone, downloading over Wi-Fi is faster. - 5📚
Open the PDFs
You can open and read them in any PDF viewer app. We recommend the Books app on iOS, Google Drive or Adobe Acrobat Reader on Android, and Acrobat Reader DC on a computer.
💡 TIP Log in with the same account on any device to download them again anytime. - 6⭐
Re-download from My account
If you switch devices or lose the files, you can download them again from the Purchases tab in My account, as many times as you need. You can request receipts and tax invoices there too.
💡 TIP You'll get the most out of it by following the guide within 10 days of purchase. - 7💬
Questions go to 1:1 feedback
Post any questions that come up along the way on the 1:1 Feedback Board. We reply as soon as we've read them (up to about a week), and a notification appears at the top of My account when your answer is posted.
💡 TIP Every post is private, so only Goeun can see it.
Have a question? Try the FAQ or the 1:1 Feedback Board.