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Refund Policy

Digital content (e-book) is delivered immediately upon payment.

Refund Terms

Due to the nature of digital content, refunds for a simple change of mind are not available after payment is completed.

In accordance with Article 17, Paragraph 2, Subparagraph 5 of the Act on Consumer Protection in Electronic Commerce, withdrawal rights are restricted once delivery of digital content has begun.

Refund Eligibility

Refunds are available only in the following cases:

  1. The content differs from what was advertised or the contract was not fulfilled as agreed
  2. Request made within 3 months of receiving the content, or within 30 days of discovering or reasonably being able to discover the issue

Refund Process

  1. Submit a refund request with your reason via the Binge Eating Lab official KakaoTalk channel or email (ceo@lifehealer.co)
  2. We will review the reason and notify you of the decision
  3. If approved, the refund will be processed within 3 business days

Contact

For refund inquiries, please reach out via the KakaoTalk channel or email (ceo@lifehealer.co).

Note: The Korean version is the authoritative and legally binding text. This English version is provided for reference only.

If you have any questions about this refund policy, feel free to contact us via KakaoTalk.